The Bull Inn Limpsfield
Data Privacy Policy

About this policy
The Bull Inn Limpsfield (‘’The Bull Inn’’) is committed to protecting your privacy and
ensuring that your personal information is handled in a safe and responsible way.
This policy outlines how we aim to achieve this and includes the information
collected when:

  • you use our website (
  • you make a booking on our website.
  • you make enquiries on our website.
  • someone is interested in working with us.

Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be
directly/indirectly identified from that data. In this case, it means personal data that is
collected via our website, telephone or email. By providing your personal data, you
agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.

Who are we?
The Bull Inn is a restaurant/venue based in Limpsfield, Surrey.
Our trading address is: High Street, Limpsfield, Surrey RH8 0DR

How do we collect information from you?

We collect information from you:

  • when you make a booking.
  • when you visit a restaurant (preferences, allergies etc.).
  • make an enquiry.
  • when you sign up to marketing emails.

What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a
booking. We will collect this information so we can fulfill your booking request and
you may dine at our venue.

When you make a booking:
The Bull Inn collects information such as:

  • title
  • name
  • e-mail address (used for booking confirmation and post-dining feedback emails)
  • home or work address
  • home, work or mobile phone number
  • billing information taken for deposits, ticketing, or for holding credit card

When you dine at The Bull Inn:

  • marketing responses (where applicable)
  • survey responses
  • current and past restaurant reservation details
  • CCTV images

When you access our sites:
There is “Device Information” about your computer hardware and software that is
automatically collected by The Bull Inn. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g. type, language and history)
  • domain names
  • access times
  • settings
  • referring website addresses
  • other data about your device to provide the services as otherwise described in
    this policy.

Location information:
If you use our website, we may receive your generic location (such as city or

You may submit your CV if you’re interested in working for us to This information may include:

  • personal details
  • employment details
  • education
  • salary history
  • other relevant details

We will use this information to assess your application. We may also keep it in our
records for future reference. Please get in contact if you would no longer like us to
hold your records at


How is your information used?
Our use of your personal data will always have a lawful basis, either because it is
necessary to complete a booking, because you have consented to our use of your
personal data (e.g. by subscribing to emails), or because it is in our legitimate
We require the information outlined in the previous section to understand your needs
and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Send you service emails (booking confirmation and post-dining feedback).
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • We may use the information to customise the website according to your
  • We monitor our premises using CCTV images to comply with our licensing
    requirements and in the pursuit of our legitimate interests to protect our
    premises, employees and customers.


Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any
personal information we request from you will be safeguarded under current

We will only share your information with companies if necessary to deliver services
on our behalf. For example service providers (e.g. ResDiary for the provision of
online bookings), third-party payment processors, and other third parties to provide
our Sites and fulfil your requests, and as otherwise consented to by you or as
permitted by applicable law.

Third parties whose content appears on our Site may use third-party cookies, as
detailed below. Please refer to ‘Use of Cookies’ for more information on controlling
cookies. Please note that we do not control the activities of such third parties, nor the
data they collect and use and advise you to check the privacy policies of any such
third parties.

You may choose to restrict the collection or use of your personal information at any
point. Please refer to the Your Choices section of this Privacy Policy for details.


How and where do we store data?
We only keep your personal data for as long as we need to, or a maximum of 7
years post your last dining reservation at The Bull Inn in order to use it as described
in this Privacy Policy, and/or for as long as we have your permission to keep it.
For reservations taken through ResDiary software, your data will only be stored in
the UK. ResDiary data is stored securely in data centres managed by Azure.


We may analyse your personal information to create a profile of your interests and
preferences so that we can contact you with information relevant to you. We may
make use of additional information about you when it is available from external
sources to help us do this effectively.


Your Choices
We will not contact you for marketing purposes by email, phone or text message
unless you have given your prior consent. We will not pass your details to any third
parties for marketing purposes unless you have expressly permitted us to. 

Furthermore, you can change your marketing preferences at any time by contacting
us by email at (

You have a right to request a copy of the personal information that The Bull Inn holds
about you and have any inaccuracies corrected. Any such requests should be made
to this email address:

You have the right to withdraw your consent to us using your personal data at any
time, and to request that we delete it. We do not keep your personal data for any
longer than is necessary in light of the reason(s) for which it was first collected.


Data security is very important to us, and to protect your data we have taken suitable
measures to safeguard and secure data collected through our site.


Use of ‘Cookies’
Like many other websites, we use cookies. We use them to help you personalise
your online experience. A cookie is a text file that is placed on your hard disk by a

web page server which allows the website to recognise you when you visit. Cookies only collect data about
browsing actions and patterns, and do not identify you as an individual.
We may use cookies for the following purposes:

•Authentication, personalisation and security: cookies help us verify your account
and device and determine when you log in, so we can make it easier for you to
access the services and provide the appropriate experiences and features. We
also use cookies to help prevent fraudulent use of login credentials.
•Performance and analytics: cookies help us analyse how the services are being
accessed and used, and enable us to track the performance of the services. For
example, we use cookies to determine if you viewed a page or opened an email.
This helps us provide you with information that you find interesting. We also use
cookies to provide insights regarding your End Users and your sites’ performance,

such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
•Third Parties: Third Party services may use cookies to help you sign into their
services from our services. We also may use third-party cookies, such as
Google Analytics, to assist with analysing performance. Any third party cookie
usage is governed by the privacy policy of the third party placing the cookie.
•Opting Out: You can set your browser to not accept cookies, but this may limit
your ability to use the services.

Our site may contain links to other websites. Please note that we have no control
over how your data is collected, stored, or used by other websites and we advise you
to check the privacy policies of any such websites before providing any data to them.


What happens if our business changes hands?
We may, from time to time, expand or reduce our business and this may involve the
sale and/or the transfer of control of all or part of our business. Any personal data
that you have provided will, where it is relevant to any part of our business that is
being transferred, be transferred along with that part. The new owner or newly
controlling party will, under the terms of this Privacy Policy, be permitted to use that
data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will be
contacted in advance and informed of the changes. When contacted you will be
given the choice to have your data deleted or withheld from the new owner or

Changes to this statement
The Bull Inn will occasionally update this Privacy Policy to reflect company and
customer feedback. The Bull Inn encourages you to periodically review this  statement to be informed of how The Bull Inn is protecting your information. This
policy was last updated in November 2018.

Contact Information
The Bull Inn welcomes your comments regarding this Privacy Policy. If you believe
that The Bull Inn has not adhered to this Privacy Policy, please contact The Bull
Inn at We will aim to use commercially reasonable
efforts to promptly determine and remedy the problem.